5.27.2008
Every Day In May - Day Twenty-Seven
So I wrote to PF Chang's website complaining about yesterday's meal. I wasn't looking for anything other than to blow off some steam. Now they want my address to send me a meal voucher. I got free dessert and appetizer yesterday, isn't that enough? Half of me is saying that it is, the other half is saying to write them with my address. What should I do? Decisions, decisions.
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4 comments:
Hey Walt, it's Karla. Now i am giving you my opinion; it is, in fact, enough that you got free desert and appetizer. However, how do you expect for them to improve without comment? I suggest you give them the whole shabang. Just give the voucher to someone else or spend it on a spiecal day!
I say give 'em your address and have some more food on them. :) That's how I roll!
I've heard the location you are speaking of is terrible from other people. I have never eaten at that chain.
J Z
Let them comp the meal for you, Walt. That is what they should have done on that night because honestly, what they did for you was really inadequate. I know you were too tired to leave and go elsewhere, but Travis and I have been in similar situations and we have left if things look like they're going to be really unacceptable from the start. Travis can always tell where the blame usually lies and he'll let whoever is in charge know that, while he "gets" it, it's still unacceptable and depending on the response, we either give them another chance or never go back. Sorry for the long comment. Take your comp, it's the least they can do.
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